Chapter # | Guidebook name Guidebook

Robotic Process Automation (RPA)

Robotic Process Automation (RPA)

Using machines to mimic repetitive human processes performed on computers (such as changing file formats or sending out meeting invites). RPA is ideally applied to free up human capacity for more high-value opportunities—and sometimes is used to reduce jobs. RPA does not require machine learning, artificial intelligence, or other advanced technologies and thus is often a first step in automation and augmentation efforts. 

Our company is doing a ‘build your own bot’ RPA project, where IT is helping people automate mundane computer work.”

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